Compliance

Professional courtesy discounts can be a nice gesture—but without a written policy, they can create big compliance risks. In this HelpDesk video, Rebecca explains when these discounts are appropriate, who commonly qualifies, and why waiving co-pays or deductibles is never okay. Learn how to protect your practice with clear policies while still extending courtesy care where it makes sense.

Chiropractic compliance doesn’t have to be overwhelming. In this HelpDesk video, Kathy explains how HIPAA, OIG, and Medicare compliance programs can be scaled to fit any chiropractic office. Learn how to reduce risk, stay compliant, and protect your practice without the fear or confusion.

Dr. Erin Stubblefield from the KMC University HelpDesk discusses the use of digital consent forms for chiropractors, highlighting that informed consent is more than just obtaining a signature; it's about clear communication with patients regarding their treatment options. With the legal backing of the ESIGN Act and UETA, chiropractors can use electronic signatures as long as they comply with state laws and HIPAA regulations.

With the abundance of new technologies and products available to enhance your practice, it's important not to rush into decisions based on 'Get Rich Quick' promises.

It is time to protect your practice from this costly mistake. Don't be an office who comes to us after the recoupment starts, be proactive and make sure you are dotting your i's and crossing your t's.

Who can provide services to patients other than the doctor? It depends on several factors: where you practice, the type of ancillary personnel working in your practice, and whether you are submitting billing to a third-party payer.

Have you ever wondered how long you have to keep an EOB? If so, you join many offices in asking the same question.

There is a great deal of conflicting information about how long medical records must be retained. Providers can even fear discarding anything at all. Let us clear up some of the confusion!