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NEW COURSE! | Be Compliant with the No Surprises Act

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Latest posts

Are You Passive About Active Care?

Historically, chiropractic practices have depended on manipulation, ultrasound, stim, and heat - in other words, passive care. Insurance carriers did not demand the rigid standards they do today to prove medical necessity.

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Business Essentials

It’s Half-Way Through the Year—Are You Half-Way to Your Goals?

Here are some things to think about, regardless of your situation, as we ponder the first half of this year and gear up to finish strong.

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Business Essentials

CA, Interrupted

A new patient stands before you, intake paperwork in hand. The phone is ringing. Your DC has a question. Another patient’s child is crying in the reception area. Your stomach rumbles—you didn’t have time for breakfast. You wonder when you’re going to get to those reach-outs to patients with outstanding balances. The UPS guy walks in.

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Business Essentials
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Did Somebody Say Online Learning?

You've heard them, the buzz words since the Covid crisis has changed how most of us go about our daily routines. This "new normal" has affected everything we do from how we work, how we shop, how our children learn, and even how we visit the grandparents.

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Business Essentials

Gone Fishin’: Why You Might Be an Insurer’s Favorite Pond

A doctor called us using the kind of pressured speech and fevered pitch we recognize as the sound of someone in trouble. He’d received records requests from his local BlueCross BlueShield and the records he sent in didn’t pass muster.

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Business Essentials

“All Done” Learning? Think Again

A client made a very insightful observation recently. He told us, “We’ve been in practice long enough that we’re probably way cockier than we need to be.” Anybody out there feel an “ouch” on that one? It’s dismayingly easy to get cocky and fall for the illusion that because procedures and policies are in place, the practice is safe and compliant, and its systems can basically run on autopilot.

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Business Essentials