Blog

The Report of Findings (ROF) is one of the most powerful, and most overlooked moments in a chiropractic practice. In this HelpDesk episode, Dr. Erin Stubblefield breaks down the four essential components of an effective chiropractic Report of Findings and explains how this critical conversation impacts patient understanding, retention, financial clarity, and long-term care acceptance. Learn how to clearly communicate the diagnosis, establish confidence in the care plan, introduce maintenance care early, and create a smooth financial handoff that avoids surprises. When done correctly, the ROF strengthens trust, improves outcomes, and keeps patients engaged for the long haul.

Routine office visits don’t require the same depth of documentation as an initial evaluation, but they do need the right details. In this HelpDesk episode, Dr. Erin Stubblefield breaks down the difference between an initial visit and a routine office visit through the lens of an “episode of care.” You’ll learn how to use SOAP notes effectively, what payers expect to see in your subjective and objective findings, and how to document functional progress without slowing down your workflow. Whether you're refining your documentation or training your team, this quick overview will help keep your notes compliant, efficient, and clinically meaningful.

For chiropractic practices, understanding the distinction between fraud and abuse and how the new codes can increase your vulnerability is vital to compliance.

Artificial intelligence is everywhere—but is it HIPAA compliant? In this HelpDesk episode, healthcare IT expert Jill from Easy Tech Compliance breaks down what chiropractors need to know before using AI tools in their practice. Learn how to protect patient data, confirm vendor compliance, and understand your shared responsibility when integrating AI with your EHR system. Jill explains how HIPAA applies to AI services, what new security rules are coming, and what steps you should take to stay compliant.

In this KMC University HelpDesk episode, Dr. Erin Stubblefield explains the difference between medically necessary care and clinically appropriate care in chiropractic. Learn how to determine when treatment is billable under insurance and when it’s simply appropriate for patient well-being but not reimbursable. Dr. Erin breaks down the four components of medical necessity — patient complaint, objective findings, functional deficit, and plan of care — and clarifies how to document both compliant and non-billable care correctly. Avoid common billing errors, strengthen your documentation, and stay compliant while providing the best care possible.