Introducing the KMC University HelpDesk Podcast – Your Go-To Chiropractic Compliance Companion

Medically Necessary vs. Clinically Appropriate Care in Chiropractic

Stay Compliant, Stay Confident, Stay Connected

At KMC University, we know that compliance and reimbursement questions never stop, and neither do we. That’s why we’re thrilled to announce the launch of the KMC University HelpDesk Podcast, your on-the-go resource for mastering chiropractic compliance, billing, and documentation.

Each short, information-packed episode features real HelpDesk experts answering the same questions you and your team face every day. Whether it’s Medicare confusion, modifier misuse, HIPAA headaches, or documentation dilemmas, we’re here to make complex rules clear and actionable.

What You’ll Hear on the HelpDesk Podcast

Each week, you’ll get real-world answers from KMC University’s certified specialists, including Kathy Mills Chang, Dr. Erin Stubblefield, Dr. Rachel Moore, Rebecca Scott, Rachel Soucy, and Jill Foote, our compliance collaborator at EasyTech. They break down complicated compliance and billing topics into quick, easy-to-understand conversations.

✅ Topics you can expect:

• Medicare documentation and coding updates
• Chiropractic billing tips that reduce denials
• Compliance strategies that actually work in practice
• HIPAA and cybersecurity insights for healthcare offices
• Real stories from our HelpDesk, and the lessons they teach

Every episode is designed to give you clarity, confidence, and control in your daily operations.

Why This Podcast Matters for Chiropractic Teams

The HelpDesk Podcast is more than a collection of expert tips, it’s your compliance safety net. Staying informed means staying protected, especially as payers tighten rules and audits become more common.

When you listen in, you’ll not only stay ahead of compliance risks, but also discover better systems to keep your documentation and billing processes efficient and error-free. The best part? You can learn while you work, drive, or take a quick break.

Who Should Tune In

This podcast is made for:

• Chiropractors navigating the world of Medicare and third-party billing
• Office managers and compliance officers who need clarity and confidence
• Chiropractic assistants looking to expand their compliance knowledge
• Anyone who’s ever said, “I wish I could just ask KMC University about this!” Now you can, and you’ll get answers straight from the source.

Subscribe and Listen Anywhere

The KMC University HelpDesk Podcast is available on all major platforms: Spotify, Apple Podcasts, Youtube Podcasts, and more. Subscribe today to get automatic updates when new episodes drop.

🎧 Listen. Learn. Lead.

Because when you stay compliant, you stay in control.