Blog

In today’s practice climate, patients want more electronic contact and fewer phone calls. For some practices, this is easy because it is how the doctor grew up... with texting and emails. But for others, starting a new text or email reminder service can be more difficult, and they may turn to trusted advisors or a vendor to set it up and manage it for them. But be careful! 

The term Protected Health Information (PHI) has been used since the introduction of the Health Insurance Portability and Accountability Act (HIPAA) in 1996). Yet there are still individuals and entities that do not have a full understanding of what Protected Health Information (PHI) is and encompasses. The lack of this knowledge has the potential to place you, your staff and your clinic at risk for HIPAA Compliance.

Many offices love to meet potential patients through public screenings. But what is a screening? Is it legal or is it an inducement? And what’s the purpose of doing a Chiropractic Screening for marketing purposes?

A Patient Satisfaction Survey is an often-overlooked source of valuable information you can use to improve your practice. Today’s healthcare industry continues to increase its demands for quality measures. Thus, it makes sense for you to keep tabs on how you measure up against the competition.

To remain competitive in the market and make it more affordable for these patients, sometimes inappropriate discounts are offered. This is usually in the form of a so-called Time of Service (Bookkeeping Savings) discount.

MRP stands for Medical Review Policy. Many providers and CAs raise an inquisitive brow when MRP is mentioned, having never even heard of it before. Make no mistake, this policy matters and plays a key role in determining the care that is reimbursable by a payor. The MRP is an administrative and educational tool designed to help providers, physicians, and suppliers submit correct claims for payment.