This Documentation Gap Analysis allows us to evaluate the significant components of your current Documentation program. It should take less than 5 minutes to complete.
Sometimes you need more than a self-service, on-demand program and need an expert to analyze your issues, train the corrections, and help you implement the changes, so they stick
This course explains the significant role chiropractic care can play in the sports industry and how a DC can succeed as a Sports Chiropractor. Start your steps to success here!
The most effective chiropractic OIG compliance programs are scaled according to the size of the practice!
With private insurers falling in line behind the government, it has become increasingly common for records requests and audits to come flying in from all directions. Because of this focus, DCs and CAs must learn more about rules and regulations, adding “documentation experts” to their many hats.
When it comes to reimbursement, most chiropractors and team members believe they are not being paid every dime they deserve. Third-party reimbursements have indeed been shrinking while documentation requirements have increased. As a result, it has become practically impossible to thrive in an insurance only practice.
During a recent after-dinner trip to a favorite ice cream eatery, I happened into the ladies’ room. Hanging next to the sink was a detailed and illustrated explanation of how to wash your hands. Honestly, do any of us really need a primer on how to wash our hands? Of course not! But this national chain ice cream eatery was practicing what most of corporate America knows is vital to running a business: Standard Operating Procedure (SOP). If they wanted their employees to properly wash their hands, they were going to spell it out, step by step.
No office expects it… you go to work; you go home and get up the next day to start all over again. The phone rings and you cannot believe your ears. You have worked there for years and now everything has changed in just one phone call. No one expected it.
Should you verify the patient’s insurance before the first visit? On the first visit? Before the Report of Findings (ROF)? Do you perform a Financial Report of Findings (FROF) first? Or do you submit the claim and wait for the Explanation of Benefits (EOB) to come. All of this uncertainty could be solved with a simple insurance verification.
A new patient stands before you, intake paperwork in hand. The phone is ringing. Your DC has a question. Another patient’s child is crying in the reception area. Your stomach rumbles—you didn’t have time for breakfast. You wonder when you’re going to get to those reach-outs to patients with outstanding balances. The UPS guy walks in.
Creating consistency in the systems you put in place is easy, but compliance can be complicated, overwhelming, and confusing. It is not surprising that many doctors zone out when they hear the word “compliance.”
Online learning is the new normal. You've heard them, the buzz words since the Covid crisis has changed how most of us go about our daily routines. This "new normal" has affected everything we do from how we work, how we shop, how our children learn, and even how we visit the grandparents.
Many of the doctors we meet tell us they’re not too worried about their documentation. “We’ve got that covered,” they say. “I think we’re probably fine.” “I’m fine, right?”
Electronic claims processing is still the fastest, most efficient way to file insurance claims, where possible. However, there are times when a paper billing process still applies for your practice.
