This Documentation Gap Analysis allows us to evaluate the significant components of your current Documentation program. It should take less than 5 minutes to complete.
Sometimes you need more than a self-service, on-demand program and need an expert to analyze your issues, train the corrections, and help you implement the changes, so they stick
This course explains the significant role chiropractic care can play in the sports industry and how a DC can succeed as a Sports Chiropractor. Start your steps to success here!
The most effective chiropractic OIG compliance programs are scaled according to the size of the practice!
No office expects it… you go to work; you go home and get up the next day to start all over again. The phone rings and you cannot believe your ears. You have worked there for years and now everything has changed in just one phone call. No one expected it.
Should you verify the patient’s insurance before the first visit? On the first visit? Before the Report of Findings (ROF)? Do you perform a Financial Report of Findings (FROF) first? Or do you submit the claim and wait for the Explanation of Benefits (EOB) to come. All of this uncertainty could be solved with a simple insurance verification.
A new patient stands before you, intake paperwork in hand. The phone is ringing. Your DC has a question. Another patient’s child is crying in the reception area. Your stomach rumbles—you didn’t have time for breakfast. You wonder when you’re going to get to those reach-outs to patients with outstanding balances. The UPS guy walks in.
Creating consistency in the systems you put in place is easy, but compliance can be complicated, overwhelming, and confusing. It is not surprising that many doctors zone out when they hear the word “compliance.”
Online learning is the new normal. You've heard them, the buzz words since the Covid crisis has changed how most of us go about our daily routines. This "new normal" has affected everything we do from how we work, how we shop, how our children learn, and even how we visit the grandparents.
Many of the doctors we meet tell us they’re not too worried about their documentation. “We’ve got that covered,” they say. “I think we’re probably fine.” “I’m fine, right?”
Electronic claims processing is still the fastest, most efficient way to file insurance claims, where possible. However, there are times when a paper billing process still applies for your practice.
Every parent knows (and dreads) when it’s time to have “the talk” with their kids. Some of us do a better job than others—and the same is true for those of us tasked with having “the talk” with our new patients. In fact, for some of us, discussing the birds and the bees can seem like a walk in the park compared to actually having to talk to new patients about—gulp—money.
As healthcare costs rise, some patients are left without health insurance coverage and are unable to afford out of pocket costs for much-needed chiropractic care. The provision for a hardship fee schedule within a practice’s fee system is perfectly legal when set up properly with policy and procedure.
We interact with enough providers every week to know that nobody wants to have to worry about the Health Insurance Portability and Accountability Act (HIPAA). It’s not fun, and it’s not sexy. But it’s important.
