FOUNDER & CEO
For Kathy, her entry into the chiropractic profession in 1983 was both a personal and professional milestone. Not only had she found her professional calling and passion, but she learned firsthand how chiropractic care impacts patients. Suffering from life-long, severe asthma, she became a patient the same day she became an insurance CA. It wasn’t long before her health was transformed and her career began. From this experience, Kathy formulated her mission and higher purpose to make sure that chiropractic is central in the healthcare arena, with its doctors earning the respect and financial rewards that are so richly deserved.
Between 1983 and 1999, Kathy built and managed multiple, high-volume chiropractic and multidisciplinary practices throughout the country, and was responsible for all daily and financial operations management. From billing and collections to patient financial management, Kathy used these years to formulate the systems she teaches and form the basis of Kathy Mills Chang Inc. products and services. Between 1994 and 1999, she served as Director of Income and Practice Administrator to the largest chiropractic group practice in New York, and successfully oversaw their conversion to multiple, profitable, multidisciplinary practices.
I just wanted to touch base and let you know how much you have helped my daily routine. I just can't tell you how much time and effort I have put in trying to figure out and correct the modifiers on our claims. We have been putting those in by hand and as you can well imagine there were many errors and many times our claims were stopped or just not paid. It seems to me half my life was spent trying to figure out just why we weren't getting paid. I am in awe of how you just clicked buttons and made my life so much easier. I can't thank you enough. I have a pile of old corrections to fix and after that I am done with this issue for good. I am working hard on my homework and although it is extremely difficult and tedious I do see light at the end of the tunnel. Just want you to know I appreciate more than you will ever know. Thanks again.