FOUNDER & CEO
For Kathy, her entry into the chiropractic profession in 1983 was both a personal and professional milestone. Not only had she found her professional calling and passion, but she learned firsthand how chiropractic care impacts patients. Suffering from life-long, severe asthma, she became a patient the same day she became an insurance CA. It wasn’t long before her health was transformed and her career began. From this experience, Kathy formulated her mission and higher purpose to make sure that chiropractic is central in the healthcare arena, with its doctors earning the respect and financial rewards that are so richly deserved.
Between 1983 and 1999, Kathy built and managed multiple, high-volume chiropractic and multidisciplinary practices throughout the country, and was responsible for all daily and financial operations management. From billing and collections to patient financial management, Kathy used these years to formulate the systems she teaches and form the basis of Kathy Mills Chang Inc. products and services. Between 1994 and 1999, she served as Director of Income and Practice Administrator to the largest chiropractic group practice in New York, and successfully oversaw their conversion to multiple, profitable, multidisciplinary practices.
...Kathy is the real deal!!! She's so committed to helping us through the labyrinth!!!!! I love her very clear and precise communication style. She keeps you on your toes without making you feel bad. I feel like she understands both sides of the game: what we are going through in our offices and what's happening in the payer's playing field. This is a very valuable coach!!!!