HELPDESK SPECIALIST/LIBRARY MEMBERSHIP ADVISOR
I began my chiropractic career 18 years ago. I have an Associates Degree in Office Management and a Certificate in Health Science. I am also a Licensed Clinical Chiropractic Assistant in the State of Maine. I am a member of the Bangor Chapter of the American Association of Professional Coders (AAPC) and the Helpdesk Specialist for KMC University. I began my Chiropractic Career as a billing clerk and worked my way up to Insurance Billing Manager. I also serve on the Maine Chiropractic Assistant Association Board as their consultant and help facilitate the licensing class for Clinical Chiropractic Assistants. The Chiropractic Profession brings me such joy and how it helps people as it certainly saved my life.
I live in Central Maine with my Golden Retriever Jordan. I have a grown son who I absolutely adore.
Quick Tips from Rachel:
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I just wanted to touch base and let you know how much you have helped my daily routine. I just can't tell you how much time and effort I have put in trying to figure out and correct the modifiers on our claims. We have been putting those in by hand and as you can well imagine there were many errors and many times our claims were stopped or just not paid. It seems to me half my life was spent trying to figure out just why we weren't getting paid. I am in awe of how you just clicked buttons and made my life so much easier. I can't thank you enough. I have a pile of old corrections to fix and after that I am done with this issue for good. I am working hard on my homework and although it is extremely difficult and tedious I do see light at the end of the tunnel. Just want you to know I appreciate more than you will ever know. Thanks again.