QUALITY ASSURANCE/EDITING
Penny Gage (BA in English Literature, MS in Adult Education) – Penny was raised in Massachusetts, but had the good sense to move to Maine once she was grown. There, she took a job at L.L. Bean and focused her professional career on training and customer service. She has designed and implemented learning programs based on the principles of adult education including the concepts of Multiple Intelligence, Accelerated Learning, and Herman Brain Dominance.
After leaving the corporate world, Penny co-founded RAS Learning, a business consulting firm. During that time she was a ghost writer for several training manuals and was a nationally acclaimed facilitator. Recently, her great love of grammar and the written word led her to KMC University and her position as proof reader.
As a lover of all nature—particularly the ocean—Penny relishes all that Maine has to offer. She is a people’s advocate, an animal lover, is active in her local community, and above all, she has six beautiful grandchildren she adores.
I am writing in regards to the KMC Compliance program my office signed up for. At first, I thought it would just be a program to look at our office and make sure we were doing things correctly, but as the meetings went on I realized the KMC program provided a ton of information at my fingertips. I have worked in chiropractic offices for 12 years (and currently work in two), and this is the first time I finally felt like I was receiving the answers to 'grey area' questions I've had for quite some time. I absolutely love the training videos, and the one on one meetings with you were greatly appreciated. We got knowledgeable and personalized answers based on our practices needs. I highly recommend this program to any practice considering it, having doctors and staff trained in this is an absolute necessity if that practice is accepting insurances. Thank you for all your help with making sure our office is compliant and has the knowledge to continue dealing with all the rules and regulations of very confusing insurance policies.