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Chiropractic documentation gap analysis

Recognize what’s missing to master your reimbursement and collections!

This Documentation Gap Analysis allows us to evaluate the significant components of your current Documentation program. It should take less than 5 minutes to complete.

Take The Documentation GAP Analysis
Telemedicine

Need more guided help? Work with a KMC coach 1-on-1

Sometimes you need more than a self-service, on-demand program and need an expert to analyze your issues, train the corrections, and help you implement the changes, so they stick

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Dr Alan Sokoloff 1

New Course Available!

This course explains the significant role chiropractic care can play in the sports industry and how a DC can succeed as a Sports Chiropractor. Start your steps to success here!

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OIG

There's no need to fear the OIG. We've got your back!

The most effective chiropractic OIG compliance programs are scaled according to the size of the practice!

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Meet the Speaker: Dr. April Lee

April.lee April Lee, DC, CPCO, CPMA

With nearly two decades of clinical, compliance, and business leadership experience, Dr. April Lee brings a powerful blend of real-world expertise and regulatory insight to chiropractic teams across the country. A practicing chiropractor and Certified Professional Compliance Officer and Auditor, Dr. Lee is uniquely positioned to help practices navigate the complex world of documentation, OIG compliance, and Medicare regulations.

At KMC University, she has served as both a Specialist and former Director of Education, overseeing curriculum development, internal audits, and training for thousands of clients. Her career includes building and successfully selling her own high-performing chiropractic practice, giving her a firsthand understanding of the business and clinical sides of practice ownership.

Whether conducting documentation audits, developing compliance programs, or training providers and staff, Dr. Lee empowers practices to protect revenue, reduce risk, and maintain peace of mind in an increasingly regulated healthcare environment.

Speaker Downloads:

Dr. April Lee Bio     Dr. April Lee CV     Dr. April Lee Headshot


Professional Experience

  • 17 years of hands-on chiropractic experience working with patients, case management, diagnosis, compliance, and documentation
  • Compliance Specialist for KMC University, 2019- present
  • Certified Professional Compliance Officer, 2021-present
  • Certified Professional Medical Auditor, 2022-present
  • Successfully built and managed my Chiropractic business creating a busy, profitable organization while leading all team members and associate doctors and then sold that practice in 2020.

Owner of Serenity Health Chiropractic- Shalimar, FL 4/2023- present

  • Actively in practice full time with patient care and business management

 Compliance Specialist- KMC University- Highlands Ranch, CO 4/2023- present

  • Construct OIG Compliance Programs for chiropractic offices
  • Perform documentation audits for chiropractic offices

 Education Director– KMC University – Highlands Ranch, CO  10/2019- 4/2023

  • Served as documentation and compliance expert for KMC University and its thousands of clients and customers, overseeing all documentation and compliance training, and curriculum
  • Conducted one-on-one training, analysis, and implementation guidance related to Medicare, documentation, coding, compliance, and other business matters
  • Supervised, trained, and lead the largest team of certified specialists in this profession as they consult with clients, and train teams on matters of documentation and compliance
  • Oversaw all internal auditing of documentation records, whether for compliance, records requests, or assisting clients who are being audited by third-party payers and Medicare.
  • Analyzed practice fees for regulatory compliance, including illegal discounts and inducements
  • Responsible for KMC University’s Research and Development arm, keeping up to date on changes that affect health care, the chiropractic profession, and other important areas
  • Authored blogs and articles published throughout the Chiropractic profession pertaining to areas of reimbursement, documentation, and compliance

Owner of Bluewater Chiropractic Wellness Center- Niceville, FL 10/2008- 02/2020

  • Operated successful chiropractic practice to include patient care and business management
  • Managed and trained associate doctors
  • Managed all duties of office and administrative staff
  • Created policies and standard operating procedures for all job positions and duties within the practice

Associate Doctor of Chiropractic – La Costa Chiropractic – Carlsbad, CA  9/2005 to 08/2008

  • Provided chiropractic care and therapy services for a wellness-based chiropractic office.
  • Performed compliant history, examination, assessment, and diagnosis of patients to identify musculoskeletal and spine disorders and develop functional treatment plans including effective chiropractic treatment. Accurately documented and maintained patient notes and charts

Education

  • Doctorate of Chiropractic: Cum Laude, 9/2004, Palmer West Chiropractic College- San Jose, CA
  • Bachelor of Science Degree, Biology: 07/2004, Excelsior College – Albany, NY

 Certifications

  • Certified Professional Compliance Officer
  • Certified Professional Medical Auditor
  • State of FL Chiropractic License
  • National Board of Chiropractic Exam: Part I, II, III, PT, and IV

 Skills & Abilities

  • Leadership
  • Decision making abilities and problem resolution
  • Time management
  • Attention to Detail
  • Excellent Organizational Skills

Meet All the KMC University Speakers!

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I just wanted to touch base and let you know how much you have helped my daily routine. I just can't tell you how much time and effort I have put in trying to figure out and correct the modifiers on our claims. We have been putting those in by hand and as you can well imagine there were many errors and many times our claims were stopped or just not paid. It seems to me half my life was spent trying to figure out just why we weren't getting paid. I am in awe of how you just clicked buttons and made my life so much easier. I can't thank you enough. I have a pile of old corrections to fix and after that I am done with this issue for good. I am working hard on my homework and although it is extremely difficult and tedious I do see light at the end of the tunnel. Just want you to know I appreciate more than you will ever know. Thanks again.

Peggy Mitchell