QUALITY ASSURANCE SPECIALIST
Kathie has amassed more than 30 years of experience in the fields of adult learning, training, and service-based learning design through her 25-year career as a Learning Design Consultant at L.L. Bean and as the owner of RAS Learning/Wordsmiths. She is a skilled facilitator and presenter with a national reputation for exciting, effective learning design. Kathie incorporates the concepts of Multiple Intelligence, Accelerated Learning, and Herman Brain Dominance into learning events and curriculum design to make them appealing and appropriate for all learning intake styles and to increase participant interest and learning retention.
I just wanted to touch base and let you know how much you have helped my daily routine. I just can't tell you how much time and effort I have put in trying to figure out and correct the modifiers on our claims. We have been putting those in by hand and as you can well imagine there were many errors and many times our claims were stopped or just not paid. It seems to me half my life was spent trying to figure out just why we weren't getting paid. I am in awe of how you just clicked buttons and made my life so much easier. I can't thank you enough. I have a pile of old corrections to fix and after that I am done with this issue for good. I am working hard on my homework and although it is extremely difficult and tedious I do see light at the end of the tunnel. Just want you to know I appreciate more than you will ever know. Thanks again.