QUALITY ASSURANCE SPECIALIST
Kathie has amassed more than 30 years of experience in the fields of adult learning, training, and service-based learning design through her 25-year career as a Learning Design Consultant at L.L. Bean and as the owner of RAS Learning/Wordsmiths. She is a skilled facilitator and presenter with a national reputation for exciting, effective learning design. Kathie incorporates the concepts of Multiple Intelligence, Accelerated Learning, and Herman Brain Dominance into learning events and curriculum design to make them appealing and appropriate for all learning intake styles and to increase participant interest and learning retention.
I am writing in regards to the KMC Compliance program my office signed up for. At first, I thought it would just be a program to look at our office and make sure we were doing things correctly, but as the meetings went on I realized the KMC program provided a ton of information at my fingertips. I have worked in chiropractic offices for 12 years (and currently work in two), and this is the first time I finally felt like I was receiving the answers to 'grey area' questions I've had for quite some time. I absolutely love the training videos, and the one on one meetings with you were greatly appreciated. We got knowledgeable and personalized answers based on our practices needs. I highly recommend this program to any practice considering it, having doctors and staff trained in this is an absolute necessity if that practice is accepting insurances. Thank you for all your help with making sure our office is compliant and has the knowledge to continue dealing with all the rules and regulations of very confusing insurance policies.