Colleen G. Auchenbach, DC, CPCO, CPMA
Dr. Colleen Auchenbach brings over two decades of clinical and compliance experience to her role as Director of Education at KMC University. A practicing chiropractor for 22 years, she now leads curriculum development, proactive chart reviews, and compliance coaching for chiropractic practices nationwide. Her expertise spans documentation improvement, OIG compliance program implementation, and medical auditing.
As a Certified Professional Compliance Officer (CPCO) and Certified Professional Medical Auditor (CPMA), Dr. Auchenbach contributes regularly to industry publications and presents continuing education webinars. Her engaging teaching style and deep regulatory knowledge empower chiropractic teams to improve documentation, reduce risk, and stay compliant with confidence.
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Professional Summary
Experienced chiropractic compliance educator with over two decades of clinical and administrative expertise. Proven leader in healthcare documentation, coding, and regulatory compliance. Dynamic speaker and curriculum developer with a passion for empowering chiropractic professionals through education and audit readiness. Recognized for delivering engaging seminars, webinars, and training programs.
Speaking & Presentation Experience
- State Association & Private Company Events – Featured speaker on documentation and compliance topics
- Continuing Education Seminars and Webinars – Presenter for virtual and in person CE sessions on chiropractic documentation and OIG compliance
- Chiropractic College and University Inservice Training – Faculty clinician and staff training, virtual and in person
- ChiroTouch & F4CP Series – Delivered webinars for Chiropractic Assistants and documentation best practices
Professional Experience
Director of Education | KMC University
Highlands Ranch, CO | April 2024 – Present
- Subject Matter Expert – Education Department overseeing departmental operations and staff coordination • Manage a team of certified specialists
- Lead client-facing initiatives including training, discovery consults, and analysis services • Research and Curriculum Development – implement documentation, coding, and OIG compliance training course material and protocols • Oversee membership advisor helpdesk and coordinate related duties to ensure high-quality member support and engagement
- Perform Proactive Chart Reviews and Baseline Risk Analysis audits, reports, and live report of findings • Assist chiropractic clinics with Records Requests and Board Monitoring • Coach offices one on one regarding documentation, coding, and OIG compliance program implementation
- Collaborate cross-functionally with Business Development and Marketing teams; contribute to SOP development and attend strategic meetings
- Manage creation of educational articles and blogs; monitor product development to align with client needs and compliance standards
- Maintain professional certification (e.g., CPMA, CPCO) and demonstrate expertise in chiropractic insurance practices, billing, compliance, and documentation
Specialist | KMC University
Highlands Ranch, CO | November 2020 – April 2024
- Subject Matter Expert – Education Department – Documentation
- Research and Curriculum Development
- Perform Proactive Chart Reviews and Baseline Risk Analysis
- Assist with Records Requests and Board Monitoring
- Coach offices on documentation, Coding, and OIG compliance program implementation
- Contribute to monthly publication on documentation topics
- Present virtual Continuing Education webinars
- Perform ChiroTouch documentation and Foundation for Chiropractic Progress Chiropractic Assistant series webinars
Associate Doctor of Chiropractic | Advanced Chiropractic Services
Lawrence, KS | December 1998 – August 2020
- Compliant examination, assessment, diagnosis, and treatment of patient population utilizing Activator technique
- Accurately documented and maintained patient notes and charts
- Managed internal audits and contributed to successfully navigating pre- and post-payment audits
- Assisted in training several associate doctors and office staff members
Education
Doctorate of Chiropractic: Cum Laude | Cleveland Chiropractic College – Overland Park, KS | Dec 1998
Bachelor of Science Degree, Liberal Arts | Excelsior College – Albany, NY | Oct 2020
Certifications
- Certified Professional Compliance Officer, December 2024
- Certified Professional Medical Auditor, December 2022
- Medical Compliance Specialist-Physician, August 2016
- Certified Chiropractic Insurance Consultant/Peer Review, February 2015
Skills & Abilities
- Regulatory Compliance
- Time Management
- Improving Documentation Outputs
- Attention to Detail
- Excellent Organizational Skills
- Design Protocols for Program Implementation
- Medical Record Auditing
- Client Coaching
- Communication Skills
I want to say how very, very thankful I am that I "happened" onto a webinar Kathy had done on Chirotouch. It was a prerecorded webinar and I learned so very much. All I could think was," Wow, we so desperately need KMCU in our office." Ever since the first contact I made with Kathy, we have been nothing but blessed. She was so helpful. She had Yvette do a follow up with us, and the rest is history. The caring and concern the two of them showed us made me even more determined to be a member of KMCU. I thank God daily for allowing us to "discover" ya'll and will be forever thankful for all the help as well as the resources available to us.