Verification of patient benefits is a critical part of your reimbursement.
When you understand what information you need to know from each carrier, you have a much higher chance of getting paid for the services you render.
Never assume that everyone knows the details of their insurance coverage. Most patients are confused, especially since insurance coverage—or the lack of it—is continually changing. It’s in the best interests of both patient and practice to get clear on this information, and cover it with patients before treatment begins. Every time.
...Not only is the Library impressive, but our one-on-one coaching with our Subject Matter Expert, Jill, was what really got us through this process. Jill got us set up with a portal to organize our work and keep us on task, coached us via phone call to discover any risks and resolve them, and continued to meet with us until all our assignments were completed. We still have some things to finish up throughout the remainder of the year, but Jill expertly trained us so that we can stand on our own from here and complete the process ourselves. To me, the ability to feel confident enough in this process to continue on my own is the most valuable thing, and Jill and KMC have provided us with that ability...