Today’s healthcare system requires providers and teams to navigate a myriad of laws, rules, and requirements while establishing confidence and rapport with patients. In this 12-hour experience, Kathy Mills Chang will lead you through all aspects of that journey, touching on risk management, documentation, coding, billing, and compliance as we explore each aspect in detail. The demands that are placed upon a practice to come into compliance, and keep up, have never been more stringent. In this enjoyable voyage, Kathy will chronologically train all important aspects of a clean, compliant, patient process, from the front desk to the insurance department to the doctor. Be ready to roll up your sleeves and participate in live examples, role playing, and the essence of chiropractic core philosophy as it’s blended with the rules of being in the regulated business of healthcare. When delivered on a template of the New Patient Journey, this enjoyable training will leave attendees ready to hit the ground running on Monday morning.